My Cart

Close

Returns Policy

Please return items to us in their original condition** within 7 days of receipt. We will issue a full refund (excluding original delivery charge) on receipt, or exchange the item for a different size / color if preferred (only if available). A refund or exchange will not be given for unwanted gifts or any other reason.

 Please return with a copy of your confirmation email on the package with items to be exchanged or refunded. 

 

Please return all items to
Seven Clothing Ltd,
30a Wellfield Road,
Roath,
Cardiff,
CF24 3PB

The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

The cost of returning the item to us is your responsibility.

The parcel can take up to 7 working days to be returned to our Warehouse, unless sent via special delivery.



Once your order is received you have 7 days to return goods for a full refund.
Faulty Items
If the item you received is faulty, please contact us quoting your order number, name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return. You have 7 days from receipt of the faulty item to return it to us.



If I received the wrong item
If the item you received is not what you originally ordered, please contact us quoting your order number, name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return.

This returns policy does not affect your statutory rights.

Hello You!

Sign up to our email list for your exclusive discount code.

SEARCH THIS STORE